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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Erin Spalding

October 26, 2026

5  out of  5
rating by Erin Spalding
"Jason made the process of reviewing my insurance coverage easy and helped me feel confident I was making the best decisions for my needs. I truly appreciate having a local agent who genuinely cares, backed by the resources of a large company. He is knowledgeable, responsive and someone I trust to look out for my best interests. I'm grateful for his guidance and highly recommend him!"
We responded:
"Erin, thank you for your kind words and for trusting our agency with your insurance needs. We are happy that we made the process easy and helped you feel confident in your coverage decisions. We truly appreciate your recommendation and look forward to being here for you whenever you need us!"
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Donna Wade

October 26, 2026

5  out of  5
rating by Donna Wade
"I was having a difficult time navigating the technical side of our claim. Karen followed up and contacted me to see how it was going. I had just quit trying. With her encouragement and help, she was able to help me finish the claim and I received all of my reimbursement. I was so thankful that she reached out to see how I was doing. Really went the extra mile! I deeply appreciated her patience and follow thru with me."
We responded:
"Donna, we know that claims can sometimes be overwhelming to navigate. We were more than happy to help guide you through the process and advocate for you. Please let us know anytime you need assistance!"
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Ing Elle

October 15, 2026

5  out of  5
rating by Ing Elle
"I’ve been with this agency since 2015! Friendly staff and always responds to my inquiries in a timely manner!"
We responded:
"Ingrid, thank you for your review! We appreciate our continued relationship with you throughout the years. "
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Mrs

October 14, 2026

1  out of  5
rating by Mrs
"They were friendly but never returned calls and always had excuses. Put up with it for a couple years and that was enough. Transfered to another State Farm agent in town with much better results"
We responded:
"Thank you for sharing your feedback. I'm sorry that your experience did not meet your expectations. We strive to provide responsive, attentive service to every customer, and I regret that we fell short of that for you. We would welcome the opportunity to learn more about your concerns. Please feel free to contact our office directly."
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Julie Given

October 5, 2026

5  out of  5
rating by Julie Given
"We have been with this insurance office for a number of years. Everyone in the office is always extremely helpful, responsive, and friendly. Insurance agent Jason Hoy is always willing to take the time and talk about our insurance needs. Karen and Melody are extremely helpful in answering questions and taking care of any matters. We truly appreciate the excellent customer service and would highly recommend them to anyone looking for an insurance agent they can trust!"
We responded:
"Julie, we appreciate your kind words. We all enjoy our interactions with you and your entire family. As your children grow into adulthood, your insurance needs also change. Thank you for allowing us to move through the experience with you. Call us anytime you need anything!"
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Bruce Lauer

September 25, 2026

5  out of  5
rating by Bruce Lauer
"Our friend Karen invited us to see what State Farm could do for our insurance needs.
Melody was very helpful and found us comparable coverage at a substantial savings. Very glad that we came."
We responded:
"Bruce, we are so happy that you joined our agency and look forward to working with you and Beth! Thank you for sharing your experience so that others can know what to expect when working with us."
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David Payne

September 23, 2026

5  out of  5
rating by David Payne
"Thank you to Karen in Jason’s office who recently helped me with my windshield replacement - it was an easy and seamless process. I also really appreciate the dividend check I am receiving from State Farm! Thank you for sharing funds with your customers."
We responded:
"David, thank you for trusting our office with your insurance needs. As a mutual company, State Farm is uniquely positioned to issue dividends to our customers with qualifying auto policies in 2025. The dividend payment reflects our commitment to our customers!"
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keith goodwin

September 9, 2026

5  out of  5
rating by keith goodwin
"Exceptional experience. Melody Brill was thoughtful, well prepared and easy to talk to. I am very pleased with my decision to switch my insurance to State Farm and this agency."
We responded:
"Keith, it was truly a pleasure to meet you and share conversation. Melody thoroughly enjoyed talking with you, and our entire team looks forward to working with you in the future. Thank you for choosing our agency and State Farm!"
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David Fox

September 4, 2026

5  out of  5
rating by David Fox
"I have been a customer of Jason Hoy State Farm for home and auto insurance for about 8 years. I couldn’t be more pleased with the fast, personal service from everyone who works there. I highly recommend them!"
We responded:
"Thank you so much, David! We are grateful for your continued trust and support over the years. It means a lot to our team that you feel we have taken good care of you and your family. We are always happy to hear from you!"
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Karen Evans

September 2, 2026

5  out of  5
rating by Karen Evans
"I approached Jason and asked if he would review my existing insurance policy. My car insurance seemed so high to me. Jason confirmed that it was extremely high and so was my home owners policy. He is putting so much money back in my pocket. I feel so much better knowing that I have an agent and a reliable team to call when I need them. I am thrilled! You get 10 stars from me! Thank you so much for taking care of me!"
We responded:
"Thank you so much, Karen! It was a pleasure helping you review your insurance and find some significant savings. We are delighted to have you with us and are always here when you need our assistance. Thank you for trusting our team!"
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Les Somogyi

August 17, 2026

5  out of  5
rating by Les Somogyi
"Great office service"
We responded:
"Les, thank you for trusting our office to help you navigate a stressful time during a dangerous storm-related situation. We are so thankful that you are safe! "
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Jeremy Woelfle

July 22, 2026

5  out of  5
rating by Jeremy Woelfle
"I had the opportunity to work with Jason on a project, and I can’t say enough good things about him and his family. They are truly fantastic people. Great communication, easy to get ahold of, and an absolute pleasure to work with from start to finish. Jason is someone with great values who genuinely cares about the people he works with. I would highly recommend Jason and wouldn’t hesitate to work with him again!"
We responded:
"Jeremy, thank you for your 5-star review! It was a pleasure having the opportunity to work with you. Jason truly appreciates your kind words."
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James Schwieterman

July 10, 2026

5  out of  5
rating by James Schwieterman
"The Hoy Agency is fantastic. We reached out to them via a recommendation, and are glad that we did. They identified a number of areas where we were not adequately covered, some new areas, like an umbrella policy, and saved us a ton of money. They are polite, thorough, take the time to truly understand your needs, and patient enough to answer all of your questions. You can't go wrong with this group."
We responded:
"Jim, thank you so much for your thoughtful review and for trusting us with your insurance needs. It means a great deal to hear that you feel well taken care of, and that we were able to help you find the right coverages while saving you money. We especially appreciate that you have referred many friends to our agency - there is no greater compliment than recommending us to the people you care about. We are always here whenever you need us!"
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steve chang

July 1, 2026

5  out of  5
rating by steve chang
"Melody helped me 120% when my vehicle was a total loss. She helped me through all the steps. The office is always ready to assist me. Thank you so much. I really appreciate your help. Everyone is very nice."
We responded:
"Steve, thank you for your kind words. It was truly our pleasure to help you through a difficult situation. We know a total loss can be overwhelming, and we're so glad we could make the process a little easier. Thank you for trusting us-we are always here if you need anything in the future! We enjoy your visits!"
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Sara Blackstone

June 30, 2026

5  out of  5
rating by Sara Blackstone
"Jason Hoy and State Farm Has been so amazing to me over the years. I’m so grateful for their kindness and quick follow up in taking care of whatever I throw at them."
We responded:
"Sara, thank you for the privilege of protecting your family with your home and auto insurance throughout the years. It is our pleasure to help you through any and all questions that arise! Give us a call any time."
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home hexie

March 13, 2026

5  out of  5
rating by home hexie
"My kid and I recently attended a safe-driving seminar for teenage drivers organized by this agency, and we both learned a lot.

The speaker shared the heartbreaking story of losing his daughter in a car accident. It takes incredible courage to turn such a painful experience into a message that helps protect other families. His talk was deeply moving.

I’m very thankful they organized this event. It shows they truly care about the community, not just their business. I’m glad to support people who care this much about safety."
We responded:
"Thank you for attending our annual Teen Driver Night with your child. Brock Dietrich with Impact Teen Drivers shared a message of how easy it is to prevent senseless accidents. We all walked away with a new view on our driving habits."
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LL

October 23, 2025

5  out of  5
rating by LL
"Very friendly, and they know their stuff! I have had to make many changes to my policy and they are always on top of it. They are quick, friendly and professional. I even sent my daughter to them, I trust that they will take great care of her."
We responded:
"Thank you for trusting us to help with your family's insurance needs!"
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Jessica Ryan

September 29, 2025

5  out of  5
rating by Jessica Ryan
"Melody, at Jason Hoy’s office, has been wonderful to work with! She has been caring, empathetic, thorough and was willing to work to help me and my family! After a very negative experience with a different office, she has restored my faith in customer service and that people in the insurance industry care about their customers! Would give more stars if I could!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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bob paradise

September 17, 2025

5  out of  5
rating by bob paradise
"i filed a claim for roof damage with State Farm recently. My agent Jason Hoy personally fot involved and assured me in the claim process, escalating my claim and advising me through the entire process. in the end my claim was fully approved. i firmly believe that without Jason’s support and personal involvement the outcome would be very different. Jason Hoy and his team were incredible to work with and advocate on behalf of there policy holders. thanks to team Hoy."
We responded:
"Bob, thank you so much for your kind words and 5-star review! We are happy to hear that Jason and our team were able to guide you through the claims process and provide the support you needed. We truly appreciate your trust and will continue to be here for you whenever you need us."
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Lori Murphy

July 16, 2025

5  out of  5
rating by Lori Murphy
"We have been working with Jason and his team for 20 plus years. They are always extremely helpful and responsive. I recently reached out to them for help with my Mother and Father’s home Insurance and within a day we received a policy quote with over 1k annually savings. Jason and his team are awesome to work with and make the process of finding affordable insurance a breeze. Thanks Jason Hoy State Farm!"
We responded:
"Thank you, Lori! We appreciate your review! We are thankful to know you had a great experience with our State Farm office. We have enjoyed assisting you with your insurance needs throughout the years and look forward to giving your parents the same attention. We are here to help!"
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Michael Isaacs

February 26, 2025

5  out of  5
rating by Michael Isaacs
"Jason - the presentation was extremely impactful and will definitely change the way we think about safety and especially texting in the car. Your program should be a requirement for all new student drivers. Thanks for inviting us this evening.

Michael and Dana Isaacs
New Albamy Eagle Parents"
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Jessica Martin

February 26, 2025

5  out of  5
rating by Jessica Martin
"This program was incredibly important for teens and parents to see. I am grateful to Impact Teen Drivers for this presentation and I think it would be extremely valuable for this to be shown in school!"
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RON STOLTZ

August 16, 2024

1  out of  5
rating by RON STOLTZ
"My parents and my son referred me to Jason, so in 2015 I switched to State Farm.
Last month I called with a homeowner insurance question. I was told an agent would call me back. No one returned my call.
I called Tuesday of this week wanting a quote for a new vehicle. I was told an agent would call me. No one has called me back.
I don’t understand why “an agent” would call me when Jason is listed as my agent."
We responded:
"Ron, we are glad to have been able to speak with you and resolve the issue. We look forward to our continued business with you."
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Casey Dunlap

May 15, 2024

5  out of  5
rating by Casey Dunlap
"I would like to thank Karen Payne for resolving all of my issues patiently, being informative and for the overall outstanding customer service!"
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Ed

January 11, 2024

5  out of  5
rating by Ed
"Great agent!"